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I am receiving an HTTPS error. It says that my connection is not secure. What should I do?

69 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jan 07, 2019   

If you are experiencing a HTTPS error, please try the solutions in order below. After each step close and reopen your browser, if one solution does not work try the next one.

  1. Follow the instructions here https://kb.iu.edu/d/ahic to clear your browsers cache.
  2. Update Google Chrome https://support.google.com/chrome/answer/95414?
  3. Whitelist our website in your privacy/security settings.
  4. Use the classic version of our database links instead https://stlawrencecollege.libguides.com/classic.

St. Lawrence College I.T. services does not officially support the following browsers:

  • Internet Explorer (any version) or Microsoft Edge
  • Apple Safari
  • Mozilla Firefox
  • Opera, etc.

How do I print wirelessly on and off campus?

64 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 21, 2018   

  1. Visit SLC.me, log in if you aren’t already.
  2. Click on the green “Printing Services” button.
  3. At the bottom of the page there is a blurb about the new wireless printing service, click on the link provided on the page. (https://webprint.sl.on.ca/cps/Login)
  4. You will be asked to log-in again. This time with the 5 character alphanumeric username provided by I.T. (not your SLC email address). If you don’t know this username please visit I.T. directly or email them at slc.me@sl.on.ca. This is also the username that you log into Blackboard with.
  5. Follow the on-screen instructions.
  6. Take your SLC card to any RICOH Multifunction printer on campus and print as you normally would.

Notes:

  • Your print job will be held in the cloud for 12 hours before it disappears. 
    • This means that you can send a job to print from home before class and print it out when you arrive on campus.
  • Students living in residence will be able to print and release their jobs without have to walk into the main building.
  • Your print account will only be charged once you release your print job at a printer.

How do I check-out and read eBooks?

42 views   |   2 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 24, 2018   

https://stlawrencecollege.libguides.com/ebooks

Our eBooks come from two main places:

  1. EBSCO eBook Collection https://login.libproxy.slc.me/login?url=http://search.ebscohost.com/login.aspx?authtype=ip,uid&profile=ebooks&defaultdb=nlebk
  2. ProQuest College Complete eBooks https://login.libproxy.slc.me/login?url=https://ebookcentral.proquest.com/lib/stlawrence-ebooks

For each of these providers you will required to create a personal account to download the eBooks:

  1. EBSCO - Will prompt if you attempt to download a title
  2. ProQuest - https://ebookcentral-proquest-com.libproxy.slc.me/auth/lib/stlawrence-ebooks/newAccount.action

*Please use your SLC email address in the email field when registering

**In most cases you can read them through the browser without having to create an account

Please check the availability of the book you would like as there will usually only be one copy available. Loan times vary, most books are only available for 24 hours.


I am unable to sign in with my library account. What can I do?

38 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 21, 2018   

Library accounts are active for 12 months at a time. To reactivate your account please email, call, or visit the library with your student or staff card ready. If you regularly check-out books, your library account will renew automatically.

I am having an issue with Blackboard. Can you help me?

36 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Sep 24, 2018   

Library staff do not have access to Blackboard. Please see I.T. Services for assistance.


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